This release covers Stalled threads, continued work on our upcoming Collections product, analytics for Zendesk & Salesforce, and several improvements to the Assist app.
New Features
- Consider Slack reactions while marking threads as stalled or not
- Verification-related flows for upcoming Collections product
- Groundwork for supporting Zendesk analytics
- Support for Salesforce analytics and insights
+3 other minor features
Feature Enhancements
- Updated AI to perform better in multi-app search.
- Increased the document referencing capacity of Assist 3x to ensure better responses.
- Makeover to the Assist landing page with suggestions about ways to use it.
- Adding Data & Document sources as references when Assist cites them in its response
- Improved UX for time-range filter for the Search & Assist page
- Several improvements for the Search & Assist page UX
- Continued groundwork for Collections product
- Ensures long queries to Assist provide helpful & relevant responses
Bug Fixes
- Several Assist bug fixes
- Several design-related bug fixes
+19 other miscellaneous fixes
Best Regards,
The designers of Ayraa
